I recently won $17,000 on Jackpot City using my own funds — no bonuses, no multiple accounts, and no violations of their terms. After requesting a withdrawal, my account was suddenly closed without any email explanation or ID verification request.I’ve already reached out to support and filed a formal complaint with the Kahnawake Gaming Commission (KGC), who license this casino. I’m posting this here because I want transparency and fair treatment — nothing more, nothing less.I’ve provided proof of deposits and screenshots of the win. I’m hopeful KGC will review this case soon and ensure players are treated fairly. Until then, I strongly recommend players verify their accounts before playing and document everything.
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