jackpotcitycasino.com

Very disappointed

Very disappointedThere isn't a great selection of games, and worse part is i was logged in and then randomly logged me out for no known reason.It was very difficult to get through to the live chat, through their chat bot, on top of that first person closed the chat on me once i gave them my user name and the casino name. they said thank you then ended it.second time i had to wait again for someone to answer, then they went through the same process. This time they asked for security questions and then asked the worst querstions - what was the last game you played? - how am i suppose to know i didn't read it but could describe the game wasn't good enough.then they asked what was my deposit limit on my account and again i could not remember as i had changed it recently but obviously didnt take note.i was like why can't you ask real security questions, like email, address, last deposit amount or last 3 but nope.Needless to say i will not ever play there again even if i miraculously remember the game or deposit limits. such BS.

Date of experience: Oct 20, 2025