Im desperately seeking help to find someone to help with a Issue with online casino Jackpot city. I was spending too much money so I requested self-exclusion on my account and three weeks later it came into affect. The amount of time this was unexpected. When they closed the account they kept my balance in my account of $2,500. Its the wild west out there for these online casinos. I don't know who to turn to I was hopping that you maybe able to help. Under the Igaming act self-exclusion should be easy and immediate. To fine the self-exclusion option online you need to look around and when you do find the option you message them and they will get back to you in 72 hrs. Three weeks is unacceptable. I've private messaged multiple times gone online to chat with live support. Now that self-exclusion no one will respond to me. I lost so much money now jackpot city just keeps the rest. Jackpot city responds to messages on hear then does nothing.
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