Urgent Escalation: $7,960 Withdrawals Marked as Successful But Funds Not ReceivedDear Jackpot City Support,I am contacting you again regarding three withdrawals made on my account totaling $7,960 (see attached screenshot). These withdrawals were marked as successful on May 15 and May 26, but I have not received the funds in my bank account to date.At the time of the first withdrawal (May 15), my account was still pending approval. My account has since been verified and approved, but the funds never arrived. I have emailed support multiple times since May 15, and I have yet to receive a proper update or resolution.This situation is now urgent. I kindly request that you investigate immediately and confirm:1. Where the funds were sent2. Why they have not been received3. What action will be taken to resolve thisI am including a screenshot from my account clearly showing the status of the withdrawals. Please treat this as a priority case, and let me know what steps are being taken to resolve it.Thank youTania Pahua Hekeill be filing a complaint with the licensing authority if this doesn’t get resolved soon.
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