I ordered some dog food and had a confirmation email at 9.57 on Tuesday. They say orders placed before 2pm are despatched same day and delivered next day. Nothing arrived, so I contacted them via their contact form and replied to the confirmation email at 3.45pm. Nothing arrived by 6.30pm so I sent another email chasing it. By 11.30am on Thursday I still had no delivery and no contact from them whatsoever, and there is no phone number on their website. They have taken the money from my bank and sent nothing and ignored all efforts to contact them. I had to raise a dispute with my bank which may or may not get me my money back. All the good reviews must be fake because I cannot be the only person they have scammed. Don’t use these thieves they are fraudulent scammers.
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