I ordered a raincoat from what I thought was an Australian company only to realise after the order was placed that the item was coming from China. When it finally arrived weeks later it was not of very good quality so I contacted them for a refunded. They responded immediately stating they will provide a refund but they required further information. This has been provided to them but I have not heard back from them . I have sent numerous emails requesting an address to the return the item but they have ignored every email. THEY ARE CROOKS.
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