I am extremely disappointed with the customer service I have experienced.
I was issued a refund for the wrong item, and despite sending multiple emails over the past two weeks to customer service and every other JADED contact address I could find, I have received no response.
I have never experienced such poor communication from any brand. It has been impossible to reach anyone directly, and this appears to be the only channel where I might receive a reply.
Please could someone urgently contact me to resolve this matter.
Order No. #2163603
I look forward to your prompt response.
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