Stay as far away from Runescape (and Jagex itself) as you can. Jagex has left it for dead, and there is nothing good left here. There is only risk for yourself and your PC. Best case scenario, you play for a few months or even years before some hacker steals everything you have and locks out your account. Worst case scenario, they go even further, and they attempt to hack into your PC, bank account, etc. Save yourself the trauma, heartache and financial loss. Close this tab now, and don’t come back.An online search shows that there are already several criminal inquiries into Jagex policies and practices. As a former player, I can certainly testify that this is a game which feels like it's run by a criminal organization.I played Runescape for almost 20 years, from 2003 to 2022, so it is extremely depressing that, after all of this time, this is the review I must leave of the game. This game was a huge part of my childhood, and I have so many fond memories of it, from RS1 to RS3. I was one of the first players, and now I think I have been one of the last, as well.This game is overrun with hackers, criminals and malicious actors. After trying to update my security settings, reaching out to Jagex, and doing everything I could to add more security to my account, I was unable to even get a single response from the Jagex team, or to change any of my settings. Ultimately (and as a direct consequence of Jagex’s failure and complete abandonment of the game despite consistent warnings) my account—like so many others—was hacked, and I lost everything. I estimate the value of lost items, time, and membership fees in total excess of $100,000.00 USD.When I raised this issue with Jagex again, instead of fixing anything, they actually locked me out of my account. So now I not only lost all of my things, but I’ve also lost the account itself—with max levels, thousands of hours of gameplay, etc. Jagex is a malicious company. You are nothing to them but a bag of money, a lifeless resource to be extracted.Unfortunately, my situation is not unique. Jagex has abandoned Runescape, and it breaks my heart to tell you this. Virtually every player you’ll meet in-game (if there is any actual player left) has a similar story. This game is a scam and a huge security liability for yourself, your personal data, and your PC. You will receive no support from the Jagex team. You will never even get a reply, even if you somehow manage to find a stray email address to which to send your concerns (as I did—and it’s worth noting that Jagex makes itself deliberately unreachable because they know of these issues and simply don’t care to fix them. You will never get to speak with a human, from start to finish.)If this is how they treat players like me—loyal and lifelong players who have supported the game through two decades of our lives and with thousands and thousands of our dollars—just try to imagine how they’ll treat you or any other new player.Avoid this game at all costs. If you don’t, it literally will cost you, and you will regret it.
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