Honestly, great game. I took much enjoyment from it. Variety of options however many things are gatekeeped by requiring you to take part in activities you don’t enjoy. One such task is unlocking the city of Prifddinas. Requiring level 75 in most skills including dungeoneering which I loathed and painfully grinded every part of it. On top of this required quests. I finally reached all skills in level 75 and only had one quest remaining called Mourning's End Part II to unlock the final quest to allow me to get back to the game I enjoyed. It was quite a sacrifice to pause enjoying myself to undertake this task over the period of a month just to get back to playing the enjoyable parts. There was no avoiding it, access to the needed items demanded it. To be clear it was critical and must complete item as you were hindered due to access and materials required for much of the crafting and gathering skills/tools, otherwise I’d have no part in this entire process. Anyway, having a few disabilities lead to the task being out of grasp for me on this mirror puzzle. I followed two separate youtube guides step by step, pouring 4 hours per session trying to complete it and couldn’t.I asked for assistance. In-game support provides a 500 character limit. I did my best with the tiny bit of space. I received no communication or help from support.There is no e-mail for support, only a forum. I’m not going to publicly communicate and provide access to people to both view and evade my privacy on a matter that’s none of their business. There are only two public email addresses to Jagax on the website. The first, marketing which immediately bounced back and is no longer active. The other is press related and communicates “They check the box often throughout the day”. Jagax ignored that communication too.I can’t say that Jagax intentionally ignores player support. Most likely they lack the manpower and structured it in such a way the community does the work for them, saving the a cost of a salary to provide support. I’ll certainly miss the good parts that crashed and burned due to cutting costs and a bit too much greed on Jagax’s part. Of course, if any of us had that kind of money rolling in, most wouldn’t care about your problems much the same, drop in the bucket compared to the bigger picture of which Yacht to purchase next. Hope my weekly TH spending helped buy a nice hood ornament. Shame I couldn’t receive help to spend more to help upgrade the seats to leather. The ironic thing however is when you unsubscribe Jagax communicates to let them know why. Only the possibility isn’t available by design.
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