Absolutely terrible customer support. No way to contact them via their website so you have to go to "jagexsupport" on twitter. After getting 1 or 2 if you are lucky automated replies from one of their social media staff they will proceed to ignore every other tweet to them after that no matter how badly you need them, no matter if they have streased you out to the point of no return. Absolutely terrible horrid service.My oldest osrs account got hacked, i don't know for how long but i realized recently, when i went to login the hacker got it banned in 2021 (last time i played was either 2019 or 2020 but definitely not 2021). I tried to appeal it stating my account was hacked, what do you know? A mod swoops in stating "the ban was correct we have manually reviewed it blah blah blah" i honestly can not think of a single reason why whyy whyyyyyyy Jagex refuse to unban innocent players and lie about evidence. How could this possibly be benefitting them????? How????????????On top of this my 2nd osrs account was also banned last year, i was training slayer on lunar isle, playing 100% manually not even a single bit of afk because if you try to afk here u will die on this task. Also, i was playing on the original Jagex client not even any 3rd party one. Next thing you know i DC and it says macroing major. Again appeal denied by Mod Elisieu the Mod with the invisible evidence in his fantasy world bloody liar!!!!!!!I wish all of the players would unite together against Jagex for this unacceptable vile customer support
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