I ended up buying some members bonds to get a bit of in-game currency. After a few days, Jagex hit my account with a charge back, which not only locked me out of the account, but before it did, Jagex stripped my character of all member items, my gold trimmed armor sets, my weapons, and nearly 50mil from my in-game bank. All I had left was non-member items. The weird part was there was still money in my bank, so my account wasn't hacked. After a week of back and forth through support tickets, paying the "overdue" amount on my account, and even having to go so far as to use Razer Gold to end up paying for it, what am I left with? No items, gold, weapons, armor. No anything. When I reached out to Jagex, they told me that because I traded the members bonds, they wouldn't reimburse me, and that my items were "lost" and how they can't help you recover items. They even went so far as to verify that my account wasn't hacked/hijacked, they just didn't want to help me. Jagex effectively stole $70 dollars from me. This makes me doubly mad as I had recently began playing again so I could have a game I can play with friends of mine who I never see anymore. I had a better time with support calling Nintendo in 2021 to ask for support with a broken N64 my buddy had. As archaic and out of touch as Nintendo are, they *still* provided me with a better experience.
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