Completely unprofessional and unreliable platform.Revenue from the Jamendo Partner program has not been updated for over two months, and my account balance has been frozen with no explanation. I requested a payout in August, but to this day the money has not been transferred to my account.Customer support is useless — every time I contact them, I receive the same generic, copy-paste response saying the issue will be “resolved soon,” yet nothing actually happens.Because of this behavior, I will be forced to directly contact their business partners to obtain a clear explanation and receive the payment that is rightfully mine. I will also make an effort to contact the appropriate regulatory authorities who can investigate this type of practice and their treatment of creators.I do not recommend Jamendo to any creator who expects transparency, reliable communication, and timely payments!
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