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As a user who listens to the songs published on Jamendo Music, I have to make a point to the company: invest more, much more, to make the site more modern and usable. Furthermore, develop apps that can be real competitors to the mainstream ones. You have good content to do so.
As a user who listens to the songs published on Jamendo Music, I have to make a point to the company: invest more, much more, to make the site more modern and usable. Furthermore, develop apps that can be real competitors to the mainstream ones. You have good content to do so.
I've been working with Jamendo for several years and I have to say — their support team is actually quite responsive. The problem is that responsiveness means nothing when every single reply is a copy-paste template.The real issue is payments. Jamendo has their own withdrawal rules stating that payouts will be processed within 10 days of the following month after you click withdraw. In all the years I've worked with them, they have never once paid on time. Not a single time.Money can sit in your account marked as "Available" for months, sometimes years. You hit withdraw, nothing happens. You contact support, they respond quickly — I'll give them that — but the response is always some variation of "we're aware, we're working on it, thank you for your patience." Every time. Without exception.At one point they even told me I hadn't clicked the withdrawal button at the right time — which wasn't true. And even after that "explanation," the money still didn't arrive the next month. Or the month after. Or the month after that.Right now I have $2,657 marked as Available since February 20th. This includes YouTube Monetization earnings for Q4 2024 — meaning YouTube has already paid Jamendo. The money is literally in their account. I sent a formal payment demand, got a response within hours. Friendly, apologetic, completely vague. No date, no explanation, nothing actionable.To their credit — they do eventually pay. The money does arrive. But "eventually" can mean anywhere from 3 months to over a year, which creates a serious cash flow problem for independent artists.The frustrating part is that Jamendo's YouTube Content ID system actually works really well — better than most alternatives out there. There's genuinely nothing comparable in terms of how effectively they monetize your music on YouTube. So you're stuck. You need the platform, but getting your money out of it feels like a part-time job.If you're an artist considering Jamendo — go for it, the music side is solid. Just don't count on seeing your money anywhere near when they say you will.
UPD (10.02.26)A month later, the situation was resolved successfully, and the royalties were paid, but this only happened after an official notification was sent to Jamendo's partners, so it's difficult to pinpoint the exact issue. I'm just glad that one headache has been resolved._______________________Original review:I am writing this review to warn all fellow artists and partners. Jamendo (Llama Group) has failed to pay out artist royalties for over 3 months now. My brother (also an artist on this platform) has not been able to receive them for more than 8 months. The support team cites vague "accounting issues," but holding funds generated from our sales on partner platforms like Adobe Stock is not a technical glitch—it is a breach of contract and a sign of insolvency.My content is generating revenue on Adobe Stock via Jamendo, yet Jamendo is withholding these funds. This is unacceptable.To Jamendo Management:I am done waiting. If my outstanding balance is not cleared immediately, my next step is to contact the Adobe Stock Legal & Copyright Department directly. I will formally inform them that Jamendo is in breach of contract and no longer has the valid rights to license my catalog. I will demand the removal of my content from Adobe Stock to stop this unauthorized monetization.Peace.
I'm adding to my previous message:As it turns out, the fraudulent scheme is still alive. They have taken possession of musicians' tracks, placed them in the Content ID system, and are illegally collecting royalties, even though the contract and its term expired long ago.They lull you into a false sense of security by saying that all tracks have been removed, while in reality they continue to collect royalties from all sources. They fabricated a story about a manual platform transition to cover up all traces of the transactions. Nothing has changed.These fraudsters belong in prison, along with everyone involved (accomplices). But this will end soon!!!
Hello everyone!I don't want to bring this up, but unfortunately, Jamendo's recent actions force me to do so.Like many authors, I haven't received payments for over six months and have also received the same responses from their team.Last month, I was informed that my previously requested payment had been queued, but after January 10th, the money still hasn't arrived.It's a shame this situation has arisen because up until now, there have been virtually no delays, and Jamendo has allowed me to freely distribute my music.But, as always, all good things must come to an end. Perhaps Jamendo faces tough times ahead.UPD:It's worth noting that the money was finally paid, albeit with a delay of 8-9 months.It's not very pleasant to wait and beg for your own hard-earned money, but at the same time, the full amount was paid, and that's encouraging.
After 12 years of good cooperation with Jamendo.com, I regret to report that since May 2025—six months ago—the platform has failed to pay royalties owed to me, despite all payment conditions being met (the amount exceeds the required minimum of 100 units).Furthermore, there has been no communication from their side. I have sent approximately ten messages through various channels and have received no response. This raises a serious question: what is happening with our earnings?I sincerely hope this is only a temporary issue and that the company will resolve the situation promptly. However, the continued lack of payment and communication is deeply concerning. Additionally, the unpaid funds are steadily losing value due to inflation.If the situation is resolved and communication improves, I would be willing to revise my rating to a higher one.
I really wish it hadn’t come to this, but after waiting 7 months for payment, I feel I have no other way to make my voice heard.I’ve been working with Jamendo for nearly 10 years, and this is the first time I’ve felt completely left without answers. Delays can happen I understand that but the lack of clear communication and being left in silence has been genuinely disappointing and upsetting.This review is not written out of anger, but out of frustration and sadness. I truly hope Jamendo chooses to be more transparent and respectful toward the artists who have supported the platform for so many years.
Absolute shambles of a company. I’m one of their very early artists, and while payments were roughly on time for the first year or so, they are now severely behind. I generated significant revenue for them for well over a decade, yet payments were consistently delayed, with the blame always shifted to the accounting department or other excuses.I have completely lost trust in them. I would remove my entire catalogue from their platform, but I don’t trust that they would not continue licensing my work behind the scenes. They are quick to ask artists to remove YouTube music claims from their so-called “licensed” videos, yet they never bother ensuring the artist actually receives their share of that licence payment. They owe many artists substantial sums for licences issued years ago.If you’re an artist considering joining, don’t. Stay well clear. And if you’re a customer licensing music, please be aware that artists often receive no payment at all, or at best a slow drip feed long after the licence is sold. If you have even a little respect for artists’ work, I strongly suggest taking your business elsewhere.
Completely unprofessional and unreliable platform.Revenue from the Jamendo Partner program has not been updated for over two months, and my account balance has been frozen with no explanation. I requested a payout in August, but to this day the money has not been transferred to my account.Customer support is useless — every time I contact them, I receive the same generic, copy-paste response saying the issue will be “resolved soon,” yet nothing actually happens.Because of this behavior, I will be forced to directly contact their business partners to obtain a clear explanation and receive the payment that is rightfully mine. I will also make an effort to contact the appropriate regulatory authorities who can investigate this type of practice and their treatment of creators.I do not recommend Jamendo to any creator who expects transparency, reliable communication, and timely payments!
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