I’m deeply disappointed with how Jamendo has handled artist payments recently.My band Metrognomi has been active on Jamendo since 2012, with over 500,000 listens accumulated over the years. We’ve always believed in the platform’s mission of supporting independent and emerging artists — a spirit that originally set Jamendo apart.Unfortunately, our recent experience has been the exact opposite of that vision.We requested a royalty payout at the end of July, and after more than four months, the payment is still pending. Despite multiple follow-ups, we’ve only received vague replies stating that “the Finance team is looking into it,” without any concrete timeline or explanation. Even after escalating the issue, nothing has progressed.For a platform built on the promise of empowering artists, it’s extremely discouraging to face such a lack of transparency and reliability — especially regarding something as fundamental as receiving due royalties.I truly hope Jamendo addresses these issues and realigns with the values it once stood for. Right now, the experience is far from what an artist-focused platform should provide.
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