I have been releasing my music through Jamendo for several years and used to trust this platform, but based on my recent experience, I can no longer recommend it. For many months I have not received clear, transparent reports for my sales on Jamendo and Adobe Stock, while at the same time clients contact me saying they bought a license and ask me to remove copyright claims from their YouTube videos, yet these sales never appear in my dashboard and I never receive the royalties.Jamendo promised a new, “transparent” reporting system almost a year ago, but nothing has really changed. Old reporting periods are partially missing, the new reports for 2025 look incomplete compared to 2024, and there is still no way to properly track all sales and payouts. I continue to see activity around my tracks, but I cannot verify where the money goes or how much is actually owed to me.I have contacted Jamendo support many times, attaching screenshots and explaining the situation in detail, and even wrote directly to individual staff members, but either I get no response at all or I receive vague replies with no real solution or concrete timeline. At this point, it feels like Jamendo is happy to keep licensing my music while leaving authors without information or payment, which is completely unacceptable for a licensing platform.What makes this worse is that I know I am not the only artist in this situation — several of my colleagues report the same issues with missing reports, delayed or absent payments, and ignored tickets. In my opinion, this no longer looks like an isolated technical problem, but like a systematic way of treating contributors. Because of this, I strongly advise other independent artists and businesses to think twice before relying on Jamendo for licensing or royalty management.
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