James Gibb (JG) most recent West Powburn representatives (Neil Main AND Mark Smith BOTH) were recorded at our EGM on 7.5.25 stating a 24 hour call handling service is NOT a core service.Historically, we permitted JG a minimum spend of £20 per property for emergency remedials to facilitate the easy remediation of faulty, low value fixes on our estate. It had worked perfectly well for 20 years until David Reid, after appointment as CEO of JG in 2019, decided with the then "Board," that this £20 minimum spend could be mis-appropriated in contractually obligating us to an annual spend with Property Response 24 Limited (a 24 hour call handling service in which David Reid's wife, Lorna Reid, is a 25% silent partner). No one was consulted, wanted it or agreed to it. The previous FREE telephone system worked fine, and that is what the NEW MANAGEMENT offered us at our EGM, reinstatement of the FREE emergency call service which they considered to be 'best practice.' They also offered us 20% reduction in our Management Fee and 7.5% reduction in our Insurance. JG still received NIL POINTS at the EGM (not a singular person voted for them - even with their all singing and all dancing offers) and they are now on notice. 🥳 Of course they've maxed it out. Their WSS states 1 months notice, but also states at their discretion 3 months, so of course they've gone with the "'their discretion'ary" option of the 3 months! The people who really matter and pay JG WAGES have FINALLY had THEIR say!David Reid and Nic Mayall, no longer Directors of JG or PMAS 🏴 and yet TPI 🏴 accepts David Reid with open arms? 🤦♀️🤷♀️Thanks England! If he moves there we'll be well rid! 😉🥳🏴And Nic Mayall now demoted to Senior Associate somewhere on his 'trope'ical island in the sky! 😵💫 🏖Cheerio! God-bless! And may Karma hit you both where it most hurts!🤮
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Focusing purely on property factoring, James Gibb residential factors provides a first class service package to our customers, based on the good, honest, traditional family values instilled by generations of the Gibb family since 1872.
