Horrific service. They bought over our initial factor back in 2014/2015 and we received a letter informing us of this. Our fees have jumped from £25 a month 3 years ago to around £90-100 a month (for a one bedroom house). They insist on charging us all communal electricity even though the meter is at 0. I have recently sold the property and they’ve charged me £100 in admin fees- just to change a name on the account?? How can they possibly charge me to sell my own house? Now I have my “final” bill through and I’m due back over £130 and they’ve only refunded me £37. I emailed them assuming a mistake but no apparently they are keeping my money back because of a dispute over electricity fees- that I will have already paid. How do they continue to operate? Nothing but thieves.
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Focusing purely on property factoring, James Gibb residential factors provides a first class service package to our customers, based on the good, honest, traditional family values instilled by generations of the Gibb family since 1872.
