I truly don’t understand how the Jane App has such positive reviews. Perhaps the reviews are from practitioners and not end-users. This is an end-user review: Jane’s user experience falls apart at the most basic level: logging in. As a patient who uses multiple practitioners on the platform, I’m forced to manage a separate password for each one - all with different requirements. The result is constant password resets, wasted time, and unnecessary frustration.There is no reason users shouldn’t be able to log in once to a centralized Jane account and navigate between practitioners from there. This is a solved problem in modern software, yet Jane somehow makes it harder the more you use it.The design feels outdated - and with modern designs on iPhone like passkey, it makes it even more complicated because passkey registers Jane as one platform (as it should be) not a separate one for each practioner. So passkey fails. Security should not come at the expense of usability, and right now Jane fails badly on both fronts.
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Meet Jane. 👋
A secure, cloud-based practice management software built to help practice owners streamline the admin side of their businesses.
Jane offers client-friendly online booking, flexible scheduling, customizable charting, insurance management features, integrated payments, and more.
Check out jane.app to learn how Jane can help you delight your clients while reducing your admin workload.
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