Review Time
I truly don’t understand how the Jane App has such positive reviews. Perhaps the reviews are from practitioners and not end-users. This is an end-user review:
Jane’s user experience falls apart at the most basic level: logging in. As a patient who uses multiple practitioners on the platform, I’m forced to manage a separate password for each one - all with different requirements. The result is constant password resets, wasted time, and unnecessary frustration.
There is no reason users shouldn’t be able to log in once to a centralized Jane account and navigate between practitioners from there. This is a solved problem in modern software, yet Jane somehow makes it harder the more you use it.
The design feels outdated - and with modern designs on iPhone like passkey, it makes it even more complicated because passkey registers Jane as one platform (as it should be) not a separate one for each practioner. So passkey fails. Security should not come at the expense of usability, and right now Jane fails badly on both fronts.
I truly don’t understand how the Jane App has such positive reviews. Perhaps the reviews are from practitioners and not end-users. This is an end-user review: Jane’s user experience falls apart at the most basic level: logging in. As a patient who uses multiple practitioners on the platform, I’m forced to manage a separate password for each one - all with different requirements. The result is constant password resets, wasted time, and unnecessary frustration.There is no reason users shouldn’t be able to log in once to a centralized Jane account and navigate between practitioners from there. This is a solved problem in modern software, yet Jane somehow makes it harder the more you use it.The design feels outdated - and with modern designs on iPhone like passkey, it makes it even more complicated because passkey registers Jane as one platform (as it should be) not a separate one for each practioner. So passkey fails. Security should not come at the expense of usability, and right now Jane fails badly on both fronts.
I have been a Jane user for my entire 4 years in practice. I could not imagine running my clinic without it! Not only is Jane incredibly user friendly, it fills every need my clinic has. The staff is incredible and they listen to the community and make the changes we need!
Jane is the missing key to your clinic's success! We switched in 2021 from Global Office/Juvonno and haven't looked back. The admin side of everything is so intuitive, patients love the online booking system and it takes weight off the phone line. Charting is very customisable, direct billing integration is great, as well as reports for commissions and everything you could possibly think of. Created by a clinic, for clinics. They GET practitioners!
Implementing the Jane software has been a game changer for my business. I started off using it as a solo private practice therapist and it saved me so much time every month. Now that I have a group practice I literally cannot imagine operating without it! Such a valuable investment.
This app drives me crazy!! It is very user UNFRIENDLY.Every office I go to uses it. I am yet to figure out how to have just one account for all these different practitioners. I JUST completed forms for one practitioner and it made me change my password for whatever reason. Then I wanted to book with another practitioner and it wouldn't let me in saying my password was wrong. I tried to change it, but no security code would arrive to my email for me to do so. I don't understand why it has to be SO difficult in this day and age to make apps work. Please make it more user friendly and a lot easier to sign into one place where all my practitioners exist.
Free month trial is not a month. I was encouraged to signup with no commitment and evaluate the software for a month. Anyone would be forgiven for thinking that a month would be 30 days ish. No, 14 days later Janeapp took money from my account. The sales rep deliberately omitted that the month was a calendar month, important distinction if you start the licence mid month. An omission that benefits Jane App
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Meet Jane. 👋
A secure, cloud-based practice management software built to help practice owners streamline the admin side of their businesses.
Jane offers client-friendly online booking, flexible scheduling, customizable charting, insurance management features, integrated payments, and more.
Check out jane.app to learn how Jane can help you delight your clients while reducing your admin workload.
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