I ordered a headboard for a bed, expecting delivery at the beginning of December. Now it's December 23rd, and after calling, I was told it would be dispatched in the first week of January. The representative said they typically inform customers about delays, but they fell behind in production. They decided on December 16th but failed to notify me, which left me without time to make alternative plans. The representative assured me I would be updated when it ships.
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We’re Jane Clayton & Company - the leading online retailer of designer wallpaper, fabric, rugs and made to measure furnishings.