japanesestyle.com

4.2
4.2 Based on 12 reviews

Asian-inspired items for your home, garden and special events!...

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Ivan1012389
Lantern Ripped/ Pour Packaging

I ordered the red 30” paper lantern bc Amazon doesn’t sell that size. I was excited they had it. Definitely a longer shipping process but i was willing to wait since they had the product i wanted. When it finally arrived it came with an extra smaller lantern and a pair of chopsticks as like a little gift which was sweet. But the 30” lantern was ripped in multiple areas. There was nothing protecting it within the packaging. Which is surprising considering it is such a delicate product. I live in New York and it’s such a process to return a product i might just take the loss. I know it will take so much time to get it sent back to the facility and i have no guarantee the next one won’t also be damaged. I’m not angry or want this business to suffer. But i do hope a realistic review can help the company grow and better satisfy future purchasers. The extras were sweet but i would rather have money put into better packing so i get my delicate product safely <3

2
Date of experience: Jan 08, 2024

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