We didn’t realise that Japan Travel Navitime wasn’t the official website for buying the Shinkansen stickers (our mistake we got suckered by them being out the top of the google page and having official in there title). We noticed when we realised that one of our Shinkansen tickets was was more expensive then it should’ve been. After looking at it properly they weren’t the official retailers they were paying for sponsored spaces on google and putting “official” to make themselves seem like they were. I actually didn’t have too much of an issue with the first 2 tickets we purchased as they weren’t too expensive and it was an easy process to purchase them (however we also couldn’t pick out seats). The thing I do have an issue with is being charged a 241% “fee and tax” on a ticket. The company is an absolute scam and should be avoided at all costs.
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