Given the mixed reviews, I contacted the support team before placing my order, and they assured me that all items were in stock and could be shipped quickly. After placing my order and payment, I received no further communication. I have since requested a full refund. I advise everyone to avoid this service. The response to this review seems to deflect blame onto the user. No, you didn’t respond, and your claims contradict your earlier statements about stock availability.
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Japanzon – The best Japanese import site
Japanzon is a Tokyo-based company specialized in fast worldwide shipping of 100% authentic Japanese products: video games, trading cards, official figures, Gashapon, arcade accessories, retro collectibles, and more.
Our online store features thousands of licensed items available for fans around the world. Every order is carefully packed and shipped directly from Japan by a small, passionate, human team — no dropshipping, no bootlegs, no tricks.
We process hundreds of orders every month, and the few negative reviews online represent less than 0.5% of our actual customer base. Unfortunately, happy customers rarely leave reviews, which can lead to a distorted view.
Still, our mission remains unchanged: to deliver a true Japanese import experience, with real stock, fair prices, and honest service.
Japanzon is your direct gateway to Japan — no middlemen, no shortcuts.
Thank you to all our loyal supporters for over 10 years.See more
