The vehicle developed a battery problem, a common issue it seems. The local dealership will not look at it for four weeks. I was told there were no available slots and they do not accept walk-ins. This company does not prioritize customer service; they seem to focus solely on their own schedules and workloads. They leave customers stranded for weeks over common faults. I contacted a non-dealership service and secured an appointment in two days. They listened and were accommodating. That’s the difference.
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