This hotel does not meet 5-star standards. If you're from the UK, you may find it lacking. The so-called all-inclusive package only includes water in the mini fridge, and soft drinks are only available at reception in reused plastic cups, which raises hygiene concerns. The food was terrible, leading us to eat out daily, making the all-inclusive option a waste. The rooms were not properly cleaned, with hair and stains present. Upgrading to a sea view meant a long walk in the heat without assistance, making it feel like a downgrade. The reception staff were unprofessional and only polite when expecting tips. Overall, this is more of a 3-star hotel, with cleanliness, food, and service being severely lacking.
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Jasmine Palace Resort, 5 stars hotel in Hurghada, Red Sea, Egypt. Luxury and family resort
