The standard of the rooms were not worth 5 starts. It was old, the equipment was old, it wasn't super clean and the bedding has clear wear and tear. The rooms were not thoroughly cleaned. The staff were very divided. Half were lovely and the other half were very rude especially at reception. The staff at the bar near the main pool were only nice if you gave them a tip and with that they'd give you a little extra food (even though it was all-inclusive). Everyone at the hotel would pester you for extra tips even at the spa where you already pay a lot for treatments. The food was ok but definitely not for families with children as there's not a lot of choice for them.The hotel also has some positives though. It's in a lovely location with stunning gardens, the gardeners were doing a really incredible job with the maintenance of it.Overall, an average experience.
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Jasmine Palace Resort, 5 stars hotel in Hurghada, Red Sea, Egypt. Luxury and family resort
