This was my second time at Jasmine Palace in Egypt. Myself and my mum got so ill 2 years ago by the food. The last 3 days we barely ate a thing. Paying for the pyramid excursion we felt that we didn't get enough time to enjoy or take in the pyramids so being eager we tried again in May booked the same hotel, but this time bringing my husband & Two children along to. Bulked up on vitamins and aqua taps for the water I was confident we were going to have a different holiday. I was WRONG. Worse than before! People incredibly rude. Only nice when they think they are getting money from you. You have to pay to use toilets that are absolutely filthy. The hotel itself is lovely. The grounds are well kept and beautiful. The food well we are vegetarians and the food was so limited to what we could eat. Potatoes most evenings were hard and undercooked. Practically lived off chips leaving a horrible oil in your mouth. We took a walk down the road to find some shops prices are reasonable the further down you go. Called on a taxi and asked him to take us to the shopping mall and he took us to antons shopping centre absolute rip off! My husband got sworn at. Tried again with another taxi and he took us to the mall. Prices in the main shopping centre are a bargain, well worth the visit. Mc Donald's very basic menu nothing for veggies, so we went to a restaurant chilli's it was amazing first time my stomach could handle the food. Was so good went back there for the last day to eat a decent meal. Shops just outside the jasmine palace resort so rude! Fat man in the spice shop tried to rip us off for black seed oil and a homemade remedy for my mums bad hands not only did he almost break my mums neck he tried to charge us over £80! We told him we would think about it as we didn't want to hurt his feelings he jumped up & told us to get out we waisted his time. Incredibly horrible man to deal with. Museum toilets absolutely filthy and the women in there actually tried to block me from leaving until I paid. We wanted to try again to see the pyramids but this time we took a plane costing over £1000 hoping for more time. He took us on the exact same excursion as the coach. Finally got to the pyramids after a long day wasn't even there long before we had to move to the view spot where we were hassled by a young lad on a camel. Actually picking my daughter up and putting her on his camel we then tried to give him 200egp he was offended and said what is this this is for one picture. He even tried to get our guide involved where we told him take the money or not it's all we are offering. he took it and went away. I would stay clear from them completely don't even acknowledge them. We then went to the spinx and we were away from it not even inside it. So the man ripped us off. Last time we got to walk around inside it. Also he offered the river nile cruise for 30mins the price was double from last time he took all the money and put it in his pocket. Well the man last time we saw him pay the boat man. So again he doubled up on his money. We were then suppose to go shopping in the market and didn't get to do that. I wouldn't recommend the plane route definitely go by coach it's the same and so much cheaper. People are Horrible! Dinner hall is a mess not enough tables and chairs, people everywhere. We got so ill even with taking vitamins every day including activated charcoal even my poor children got such bad stomachs I became very concerned for their health. Using the toilets alot of people were experiencing such upset stomachs clearly the food hygiene is utterly poor. The men around the pool were good with my children playing around with them which was nice. In the evening we walked down the beach and noticed the water bottles they use to fill up the water machines In the hotel they are using the beach showers. That explains alot. The chinease wasn't nice. The Italian wasn't nice. The rasta pasta we only asked for pasta and not the meat and asked for cheese and garlic and the portion sizes were so small we were incredibly hungry. And it tasted so plain barely any cheese and zero garlic. My children were so sick of not being able to eat at this hotel they started to count down the days till we left. We gave it a second chance to redeem itself and was truly disappointed. We will never return to egypt. And sadly still feel dissatisfied with the time we got to spend at the pyramids after paying all that money.
Claim your business profile now and gain access to all features and respond to customer reviews.
Jasmine Palace Resort, 5 stars hotel in Hurghada, Red Sea, Egypt. Luxury and family resort
