Overall, it was a disappointing experience due to outdated rooms and limited space. There were issues with shower temperature and pressure, and meal options for children were not sufficient. The staff were unfriendly, and there were no elevators in the outer buildings. Alcohol options were limited, and the wine glasses were small. Staff served food with their hands, and there were mice spotted at the poolside restaurant. Additionally, there were no straws or stirrers available, and slushes and juices ran out quickly. The reception staff were unhelpful, and the bedding quality was low. Room keys malfunctioned frequently. I would suggest avoiding the A La Carte as it felt like a hassle. On a positive note, the grounds were pleasant, the heated pool was enjoyable, and there was ample space for loungers. The white wine was decent, and the ice did not cause any stomach issues. The beach setting was nice, and the hotel maintained a reasonable level of cleanliness, though the food quality varied.
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Jasmine Palace Resort, 5 stars hotel in Hurghada, Red Sea, Egypt. Luxury and family resort