jayley.com

4.1
4.1 Based on 41 reviews

Luxury Women's Fashion Brand...

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Gwyneth Brown
Great coat but delivery concerns

The coat is fantastic, showcasing impressive quality and vibrant colors. However, the delivery experience was disappointing, arriving later than expected and with unhelpful tracking information. The courier consistently stated they were awaiting the parcel. Even though it was dispatched on Monday morning, there were no updates. I contacted the customer service team on Thursday morning but did not receive a response. The package ultimately arrived on Saturday, yet the courier still claims they are waiting for it.

4
Date of experience: Dec 30, 2025

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