Ordered a bespoke Christmas bauble on 27/9. Chased it up on 7/11. Got a response on 13/11. “Many thanks for the image we are starting to work on your bauble and will let you know when it is ready to ship. Lovely idea.” Chased it up again on 20/12, received an email on 22/12, your order has been cancelled at your request. Seems odd to cancel something you have been working on for over a month - especially when this was never requested. Frustrating as I had very good experiences a few years back - has gone downhill very much so.
Claim your business profile now and gain access to all features and respond to customer reviews.
