I have ordered personalised items form this store twice. On both occasions the customer service has been appauling, no responses to emails or insta messages. The first items was a personalised christmas item and I ordered later (end of Nov) but was still surprised when it didnt appear until 29th January. I thought to be better prepared for Easter so ordered on the 12th Feb, it is now the 11th April and still no itmes, no communication and the store front has closed down. just appauling, avoid at all costs.
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