I tried to get a price match on a PC to OfficeWorks pricing. JB HiFi sent me a link for what they said was a price match. I clicked the link and ordered, only to realise they had offered an inferior product when I received the order confirmation. After more than 60 mins in their chat support, I managed to cancel the order and stop the delivery. They had taken my money already. Then they tell me I have to wait 5-7 days to receive my refund!!!!! Firstly, they misrepresent the price match then they keep my money for a week. Sad, I had experienced great service in store previously. ACCC and ScamWatch have been informed.
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