Im amazed how terrible their customer support handles complaints , especially about their store, displays and customer service. I complained about the Belmont Store in West Australia (#4901266) and got very little from it. There headphones on display didn't work, had no prices, were unhygienic and dirty , and the customer service was terrible. I did get what I believe was an AI generated apology and when I complained further, recieved nothing else. Im still waiting for them to respond and am quite annoyed that they can treat their customers like this. I have spent a lot of money in JB hifi in the past but realise that when there is a problem, they dont want to know. Id advise to shop at another store and not risk the substandard customer service
Claim your business profile now and gain access to all features and respond to customer reviews.
