jbl.com

1.6
1.6 Based on 180 reviews

...

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Charli Wright
Less than one star if possible

If I could give a rating lower than one star, I would. I sent my speaker for a promised discount coupon, which they provided, but it turned out to be a scam. The code didn’t work, and when I sought help, they blamed me for the issue and then stopped responding for months. Now, I’m receiving the same defective product back. This is not acceptable customer service.

1
Date of experience: Nov 17, 2025

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