jbprince.com

4.6
4.6 Based on 1.7K reviews

JB Prince is a provider of the world's finest chef tools, cutlery and equipment for professionals in the culinary industry. We have only quality products. Shop online or visit our store in New York!...

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Average Rating

4.6

/
5

1.7K Reviews

5 Star
84%
4 Star
6%
3 Star
3%
2 Star
2%
1 Star
5%

Filtered Reviews

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Review Time

Kevin
The best stuff

The best stuff, the best prices and the best customer service and care.

5
Date of experience: Oct 22, 2020
Rebecca
This cobbler shaker is worse than the…

This cobbler shaker is worse than the one I bought it to replace - simply impossible to get the pieces apart. I wrote to JB Prince asking for refund or exchange and never got a response.

1
Date of experience: Oct 21, 2020
Lizette
I love my rubber cutting board from JB…

I love my rubber cutting board from JB Prince! Practical and safe to use. Thanks

5
Date of experience: Oct 21, 2020
I ordered a magazine- 10 days later I…

I ordered a magazine- 10 days later I contacted jb prince to ask where my order was. They shipped it the next day. I have been purchasing items from them for 20 years- first time that my order got fouled up.

3
Date of experience: Oct 21, 2020
Thomas
Great product and quick dhipping.

5
Date of experience: Oct 20, 2020
gregory
Order it on sept 29

Order it on sept 29, three weeks passed by no notification of any kind. Still trying to find where the item I order.

1
Date of experience: Oct 20, 2020
andrew
Don’t expect all JB prince branded tweezers to perform equivalently

I’ve used the standard aluminium jb prince offset tweezers for years. I’ve always appreciated them over sometimes even more expensive tweezers as they require very light force to squeeze yet they have a firm enough grip to hold heavier things. They were sold out and I really needed a new pair so I bought the black ones. These, to my needs, are a far inferior product. The tips are less fine and precise and you have to apply more pressure to clasp them. If I had known this I would have never bought them. I got cheaper ones off amazon that I strongly prefer.Because the minimum order for free shipping has increased from the $50 it used to be, I put together a $100 order of stuff I didn’t need just to get these offset tweezers (really that was the most important and urgent need for my order) and I don’t think I will ever use them. To say I’m disappointed would minimise some of the anger I feel over the whole situation.On the other hand, I think three stars is a fair review of my purchase as a whole because some of the other products are made well. The two other shape standard aluminium jb prince brand tweezers are still Excellent as always (although the shape is less valuable to me than the offset) and the Kunz spoons are as well. The cheaper other branded tweezers I bought to fill up the order are lacklustre but acceptable.

3
Date of experience: Oct 19, 2020
Ellen
Thank you, Erica!

I had been looking for a particular item, the Stockel 1 ounce cube scoop: a very unique item. It was only available on JB Prince. I was put on a waiting list. Finally (finally), I was notified that it was available.I contacted Customer Service, via email. The Customer Service Representative, Erica Glackin, was able to complete my order. Thank you, Erica!

5
Date of experience: Oct 17, 2020
Christina
I just received my machine & took it…

I just received my machine & took it out of the box yesterday because I needed help because of it being heavy for just me. But I like what I see and know that I'm going to get a lot of use out of it. Thank you for quality products.

5
Date of experience: Oct 17, 2020
Beverly
Service Was Great.

I was able to easily find the products I needed on the web site. The check out went well. There was a small snafu in packing my purchase. I contacted J.B. Prince and they rapidly resolved my problem. I was especially pleased with their service, and of course their high quality products. Beverly

5
Date of experience: Oct 16, 2020

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