www.jollibee.com.ph

2.2
2.2 Based on 140 reviews

The Official Twitter account of the No. 1 food chain in the Philippines...

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Average Rating

2.2

/
5

140 Reviews

5 Star
19%
4 Star
6%
3 Star
8%
2 Star
10%
1 Star
57%

All Reviews

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Review Time

Chona Dpt
Jollibee Danao sands The service was…

Jollibee Danao sands The service was lousy. They insisted that the self service kiosk be used. Only 2 of the 5 kiosks were working. Some didnt know how to use it they went to the counter where 5 people were standing just talking and were told to go back to the kiosk. Nobody assisted the people in the kiosk. Line was building the counters were empty. Eventually the orders came in but the portions were smaller compared to other jollibee stores. It took time for them to prepare the orders so again lots of people were lining up. Its 845 pm people came in hungry. They wouldnt allow the customers to go to the second floor since they already cleaned it but the lights and air conditioners were still all on. I pity the franchise owners, paying for electricity, staff standing around and not helpful at all. This is not the service jollibee is known for.

1
Date of experience: Oct 27, 2025
Cleotildo Reyes
HORRIBLE

ORDERED TWO SANDWICHES @ 3:37 PM. WAITED AND ASKED FOR A REFUND @ 4:11 PM. BECAUSE WHEN I WENT TO THE COUNTER IN BETWEEN THOSE TIME, THEY SAID THE ARE STILL PREPARING, SO DON'T GO THERE IF YOU'RE NOT GOING TO SPEND 30 MINS.TO AN HOUR . MANAGMENT PLEASE TAKE CARE OF THIS PROBLEM @ YOUR 6229 Roosevelt Ave, Queens, NY 11377 BRANCH

1
Date of experience: Oct 23, 2025
Annielyn Castulo
I ordered Super Meal with spicy chicken…

I ordered Super Meal with spicy chicken joy because I'm craving for spicy chicken but they serve me the original chicken joy. I lost my appetite because of this. :(

1
Date of experience: Oct 16, 2025
emily cortes
Slow service and unfriendly staff.

I really miss Jollibee! Their food is always delicious and comforting, especially the Chickenjoy and Jolly Spaghetti. But lately, the service has been disappointing. Waiting an hour for food is too long, and some of the crew don’t seem very friendly. Overall, still one of my favorite places to eat!

3
Date of experience: Oct 09, 2025
Marchelyn Maglasang Sugabo-Sum
Tagal nang order!!!

Tagal nang order!!!! Order time: 8:26 Mag wa one hour na Wala Parin !!!!! Sobrang disappointed!!!

1
Date of experience: Oct 07, 2025
Alyanna
Jollibee brings back childhood vibes

Jollibee brings back childhood vibes. The vibrant color of the place makes me want to eat more and I their juicy chicken joy and spaghetti! Instant comfort plus childhood happy memories is equal to eating JOLLIBEE meals!

4
Date of experience: Sep 01, 2025
Catty Hooman
Slow Moving Crews

Sorry but i notice some crew are so slow in packing the food. We waited for more than 2 hours before we get our orders in Leicester Branch.

1
Date of experience: Aug 31, 2025
Jonathan
Chicken is so small

I love Jollibee’s flavor, but lately the chicken pieces feel like they’re on a diet. Crispy, yes. Juicy, yes. But so small you’ll need two orders just to feel full.

2
Date of experience: Aug 09, 2025
Sandi Fisher
Small portions for price

First time trying Jollibees and I won't go back for the shear fact that they charge 10 cents for a bag which isn't disclosed. Ordered the side of spaghetti and a deluxe chicken sandwich. The portion of the spaghetti was small and taste like chefboyardee. Chicken sandwich is pretty good.

2
Date of experience: Jul 21, 2025
Nevaeh Carter
Jollibee is an outstanding company

Jollibee is an outstanding company. It always brings back childhood memories. The food is superb and the staff are so approachable

5
Date of experience: Jul 10, 2025

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