jcpenney.com

1.6
1.6 Based on 120 reviews

...

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Ja Rhodes
I have been shopping at JC Penney for several years. I have had no problems until today. Today, I

I have been shopping at JC Penney for several years. I have had no problems until today. Today, I met the most
rudeness impolite saleslady, supervisor, in my entire life. I did have a witness to this but they said 'I don't want to get involved'. It occurred in the return department and the lady 'refused' to give me her name but then I noticed it on her blouse. Her name was Margo. She does not need to be working with people. She should be by herself or working in the back room or bathrooms.
As I started to leave, she started to apologize but I kept on going toward the door. The lady who witness the incident said, sir, the sales representative is calling you. I just kept on going. This occurred at the Battlefield Mall in Springfield, Mo.

1
Date of experience: Apr 19, 2026

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