jcpenney.com

1.6
1.6 Based on 120 reviews

...

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Ella
Frustrating Online Ordering Experience

I placed an online order that I was told I could pick up today. When I arrived, the item was not available, and I found it in the store but couldn't buy it at the sale price. I was unable to give my niece her Christmas gift, which left me very disappointed.

2
Date of experience: Dec 19, 2025

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