jcpenney.com

1.6
1.6 Based on 120 reviews

...

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Finn P.
Corporate Greed Over Customer Satisfaction

They shipped a package that UPS claimed was delivered, but it never arrived. I received the runaround from the company regarding a refund for the missing part of my order. I refuse to tolerate this corporate nonsense anymore. I am closing my account and will never shop here again. Their behavior has humiliated consumers for their own profit. It's evident why this company had to downsize; they should just close.

1
Date of experience: Dec 17, 2025

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