jcpenney.com

1.6
1.6 Based on 120 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Matthew Lievrouw - Burgess
You will NOT get your online order. I have waited OVER A WEEK to receive an item I purchased online

You will NOT get your online order. I have waited OVER A WEEK to receive an item I purchased online and has been delayed in transit. A delay that their shipping partner caused by sending it BACK to the state it originated from! Customer service is useless and unhelpful. Their shipping partner, UPS, is just as big of a joke as JCPenny's is.
Whoch UPS holds contracts with ICE. Another reason to NOT give my money to JCP EVER AGAIN!
I feel JCP deserves the Target Treatment.
DO NOT GIVE THIS DISGUSTING COMPANY YOUR MONEY!!!!

1
Date of experience: Jan 27, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More