Absolutely dreadful customer support. I ordered a jacket 15 days before a holiday party, but the delivery service lost the package. The company refuses to send a replacement unless I pay for another one and wait 5-10 days for a refund on the first. Why should I be out of pocket for two jackets for that long? Just send me the jacket I’ve already paid for! The support team also refuses to contact me, despite a manager being supposed to call me.
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JD Williams The Lifestore. Everything you want for a colourful life.
