I bought a jacket for £469, only to see it priced at £375 the next day. This was my first experience with this service, and I chose it to support an independent store. I asked for a partial refund of around £93, but they refused. I even suggested a credit note for future purchases, which was also denied. I could have returned the jacket and bought it at the lower price, but it was the last XL, so I couldn't guarantee I'd get it again. Every request I made was met with excuses, which was disheartening, especially during the holiday season. I advise avoiding this store, as they seem unwilling to assist customers and lack helpfulness. The thought of returning the jacket and waiting for it to be relisted is frustrating, especially since other stores I've dealt with easily offer partial refunds or credit notes. Unfortunately, this service does not, and the £100 difference is significant for many, though it seems not to concern them.
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