My experience with HPTautosport aka Jeepandtruckparts.com Has been pretty terrible to say the least.I purchased a Magnaflow converter set on 8/26/24, order 1-20096, part number: 52642.On 2/3/26 the converter failed otw home from work, leaving me on the interstate stranded, $$$tow bill. I understand parts fail, no big deal, that is what warranties are for. right!Magnaflow has a 5yr warranty on their catalysts, Great!However to my surprise HPTautosport aka jeepandtruckparts.com is not an authorized Magnaflow distributor and Magnaflow won't give me the time of day.I contact HPTautosport aka jeepandtruckparts.com on 2/4/26 to explain the situation and ask for assistance since they sold me the item.I provided them with photos and videos of the issue,I even stated that I would accept a partial refund to go towards the purchase of new cats locally, so I am able to drive to and from work.Regardless I am still out the tow bill and shop time, I'm not trying to get ahead, just trying to fix what is broken.Well here we are on 2/11 still no resolve, no potential solutions and no drivable vehicle, after providing everything I was asked for.
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