My experience with HPTautosport aka Jeepandtruckparts.com Has been pretty terrible to say the least.
I purchased a Magnaflow converter set on 8/26/24, order 1-20096, part number: 52642.
On 2/3/26 the converter failed otw home from work, leaving me on the interstate stranded, $$$tow bill. I understand parts fail, no big deal, that is what warranties are for. right!
Magnaflow has a 5yr warranty on their catalysts, Great!
However to my surprise HPTautosport aka jeepandtruckparts.com is not an authorized Magnaflow distributor and Magnaflow won't give me the time of day.
I contact HPTautosport aka jeepandtruckparts.com on 2/4/26 to explain the situation and ask for assistance since they sold me the item.
I provided them with photos and videos of the issue,
I even stated that I would accept a partial refund to go towards the purchase of new cats locally, so I am able to drive to and from work.
Regardless I am still out the tow bill and shop time, I'm not trying to get ahead, just trying to fix what is broken.
Well here we are on 2/11 still no resolve, no potential solutions and no drivable vehicle, after providing everything I was asked for.
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