They send me someone else's order, expect me to send it back to them and then process my order 10 days late only via ground. Their shipping practices the past 2 years suck. I do not recommend ordering from this company unless you want to wait an enormous amount of time for receipt of product and/or get someone else's order. Also, their customer service rep Shania talks over the top of you and then hangs up on you when you try to finish what you are saying. I called back and asked to speak to a supervisor after Shania states the call was disconnected (ha,ha). I got Lewanda who accused me of using profanity, yet she refused to answer my question (3X asked) when I asked what I said that was profanity. Lewanda also told me they would not ship my order until they received the one sent in error, holding my order hostage for their mistake. They are incompetent.
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