Shame on Jennair. Our rather expensive cooktop came with a Melt cap, a fancy accessory that one can use to melt chocolate, etc. It was chipped, so we asked for a replacement. 6 months later it showed up, horribly packaged, and unsurprisingly more chipped than the original. Totally unacceptable under any circumstances, but especially for a company that presents itself as high end. This will be the last Jennair product we buy, or that anyone we know buys if we can help it.
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Manufacturer of ovens and cooktops, refrigerators, freezers, and dishwashers.