jeromes.com

1.6
1.6 Based on 16 reviews

...

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Grace Johnson
Frustration with misleading information

I'm fed up with being misled by this furniture store. The sales supervisor promised me bed rails that matched what I saw in the showroom, but they delivered inferior ones instead. I've been waiting almost four weeks for a resolution, but all I get are excuses. A regional manager assured me she would fix the issue and call me back, but I haven't heard from her. I was also promised a discount on the delivery fee, which hasn't materialized. I'm very unhappy with this company and do not recommend them.

1
Date of experience: May 11, 2024

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