Still waiting in Austin, TX—1 hour before boarding—for someone to check us in. We arrived as recommended so we could also grab food before the flight. Now, less than an hour before boarding, not a single person is here to check anyone in. A sign said someone would be here 2 hours before the flight, and we’re now 23 minutes past that time, with lines of confused passengers.There’s nowhere to just drop your bags and go. This is absolutely disgusting—wasting everyone’s time like this is unacceptable. The indecency and disorganization are unmatched. I would choose another airline unless you want to waste time, go hungry in line, and barely make it through security.Everyone in line is talking about how terrible this experience is. JetBlue—be better.Sincerely,Stuck in line in Austin, TX
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