They misled, lied, dropped the ball, promised a lender's credit and later denied, refused a remote close even though I was out of state yet at the beginning said it would not be a problem. That cost me two weeks extra in rent while paying the mortgage.They advised not to lock in rate because rates would go lower but I ended up with a higher rate. I decided to lower loan amount and the salesperson had the nerve to tell me that affects her commission. Their due diligence crossed the line into harassment. Run. Slimy sales people and a COO with poor self esteem who felt the need to wield power because he could. Their response is untrue. I told them from the beginning I live in Florida but have a NY mailing address as I go back and forth. I followed their advice on what address to use. The coo's own workers told him it's not fraud but he wouldn't relent or even have the courtesy to return my call. Had other mortgage companies not required a new appraisal I would have switched in the office as two said a remote close would be ok.
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Jet Direct Mortgage is a direct lender headquartered in Bay Shore, Long Island that provides mortgages and home loans with great rates and unmatched service.
