jetdirectmortgage.com

4.6
4.6 Based on 20 reviews

Jet Direct Mortgage is a direct lender headquartered in Bay Shore, Long Island that provides mortgages and home loans with great rates and unmatched service....

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Average Rating

4.6

/
5

20 Reviews

5 Star
90%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
10%

All Reviews

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Review Time

Ylli Dosku
Very good experience working with Ralph team Jet Direct…

Our experience working with Jet Direct Mortgage and Ralph team was very positive and smooth from the beginning to the closing. We were able to get all the answers at any given time. Definitely we will recommend our friends and family to work with Jet Direct Mortgage and Ralph.

5
Date of experience: Oct 01, 2025
Florence Coleman
I highly recommend Patrice Flerx for all of your lending needs.

I highly recommend Patrice Flerx for all of your lending needs. She is an outstanding mortgage professional and trusted referral partner, known for their expertise, integrity, and commitment to helping clients find the best financing solutions. Her personalized approach and dedication to exceptional service make her a valuable asset to any collaboration.

5
Date of experience: Jan 14, 2025
Morty Kelly
Extremely Happy

I had the pleasure of working with Mrs. N Brown during the purchase of our first home. She was amazing!!!! She went above and beyond for us. Getting a mortgage and purchasing a home can be extremely stressful time, but Mrs. Brown made everything easy. I would recommend that anyone looking for a mortgage work with her.

5
Date of experience: Aug 07, 2024
Gregory Lewis
Patrice Flerx - The best in the business

Patrice is the very best at her job as a mortgage professional. She came recommended by a co-worker and I could not have been happier with the results. She answered every question I had and basically held my hand thru the entire mortgage process.. If I could, I would give her 10 stars, as she deserves it.

5
Date of experience: Aug 02, 2024
Rafe B.
They misled

They misled, lied, dropped the ball, promised a lender's credit and later denied, refused a remote close even though I was out of state yet at the beginning said it would not be a problem. That cost me two weeks extra in rent while paying the mortgage.They advised not to lock in rate because rates would go lower but I ended up with a higher rate. I decided to lower loan amount and the salesperson had the nerve to tell me that affects her commission. Their due diligence crossed the line into harassment. Run. Slimy sales people and a COO with poor self esteem who felt the need to wield power because he could. Their response is untrue. I told them from the beginning I live in Florida but have a NY mailing address as I go back and forth. I followed their advice on what address to use. The coo's own workers told him it's not fraud but he wouldn't relent or even have the courtesy to return my call. Had other mortgage companies not required a new appraisal I would have switched in the office as two said a remote close would be ok.

1
Date of experience: Jun 28, 2024
When my wife and I were purchasing our…

When my wife and I were purchasing our home, Patrice Flerx guided us through our mortgage application every step of the way. Her program keeps you up to date with what documentation is required in what order, and she sends you documents that you are required to sign. You can check your progress and you know what to expect next. Patrice is always available to speak to should any questions arise. Very professional with personal attention.

5
Date of experience: Jun 21, 2024
Gulliver Howard
Couldn't be happier!

I couldn't have been happier with the professionalism I received from Caesar and his team! His knowledge of the mortgage process is unmatched. From start to finish Caesar made the mortgage transaction seamless and always had time to answer any questions I may have had. He treated me more like a friend than a client and even came to my closing! Thank you for making my mortgage as easy as you did!

5
Date of experience: Mar 29, 2024
Jack Patterson
One word for their staffs and their secured website: Excellent !

Jet Direct know what theyre doing and that is to be there for you, that was my whole experience.Jameila Parker was my representative, she was very attentive and supportive throughout the process, provided explanations where needed and helped explored the best loan type for me and my wife, this resulted in us getting the best interest rate and monthly payment we could afford. The Jet direct secured online portal for uploading documents is also very easy to understand and it keeps track of your progress until the finish line. One word for their staffs and their secured website: Excellent !

5
Date of experience: Jan 12, 2024
Gwendoline Coleman
I had a good experience with you…

I had a good experience with you specially with Boris he was excellent. He helped me at the beginning to the end. He helped me to understand the process. Thank you so much Boris you're the best you make me happy at the end like you promised me.

5
Date of experience: Dec 01, 2023
Megan
Jet Direct offered the best experience…

Jet Direct offered the best experience to my husband and I as first time homebuyers. The process was smooth and very efficient! Our loan officer, Jameila, kept us informed every step of the way. She was also extremely knowledgeable and was able to answer all of our questions. At no point in time were we uncomfortable with their process. I would recommend Jet Direct and give this company 10 out of 10 stars!

5
Date of experience: Aug 20, 2023

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